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Unlike technology consulting firms, TSIA provides deep data insight and an executive peer community to help you improve the strategic, financial, and operational performance of your business. If you are a technology executive who owns service and delivery, company revenue growth, or product success, TSIA is for you.
TSIA provides industry-validated research and advisory for establishing, evolving, scaling, and optimizing service and delivery organizations and business models. The research practices that focus on these initiatives are:
TSIA provides industry-validated research and advisory that optimizes revenue generating capabilities across business functions. The research practices that focus on these initiatives are:
TSIA provides industry-validated research and advisory for development of both technology and services offer portfolios. The research practices that focus on these initiatives are:
In addition to the research practices listed above, TSIA also offers validated insights on industry trends, consumption and data analytics, and investing in technology to improve your end-to-end customer experience.
The Building Blocks of Renewal Sales
Organization strategy for renewing recurring revenue.
Expand and Renew
This report looks at how to maintain and grow revenue without additional sales and marketing budgets.
Professional Services Market Rates Study
One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights!
TSIA Field Services Benchmarking
This report explains the critical role the TSIA Field Services Benchmark process can play in driving organizational transformation.
This Datapoint looks at how innovation is measured and asks the question: Do you consider your business a learning organization?
Changing Value Propositions
This report looks at how value propositions are expected to change due to COVID-19.
TSIA Education Services Benchmarking
This report provides details on TSIA's current benchmarking methodology for education services.
TSIA Managed Services Benchmarking
This report explains the critical role the TSIA Managed Services Benchmark process can play in driving organizational transformation.
TSIA XaaS Product Management Benchmarking
This report explains the critical role the TSIA XaaS Product Management Benchmark process can play in driving organizational transformation.
Strategic Planning for Post-Pandemic Advantage
A look at the long-term viability of post-pandemic pricing and customer engagement actions.
TSIA DataPoint that looks at the effect of services-generated leads.
The Top 8 Managed Services Metrics to Measure - Abridged Version
An abridged version of a TSIA report that captures the critical financial KPIs that must be measured in managed services and how they are calculated.
TSIA technology and services conferences take place semiannually in the spring and fall. Join us and collaborate with leading tech companies where you can learn how to respond to today’s technology and services challenges.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.