Get Customer Training Best Practices and Advisory with TSIA
Are you struggling to define a successful customer training strategy that will lay the foundation for continued customer success? TSIA’s data-driven
insights, peer-learning opportunities, and detailed analysis of top customer training trends allow our members to successfully increase product adoption
and customer usage within their organizations. At TSIA, we have a dedicated research practice and a team of industry experts to help technology companies build
and grow their customer training programs, called "Education Services." TSIA’s Education Services membership can provide your organization with the most
comprehensive benchmarking data in the industry, exclusive insights on current trends, and expert advice along the way. We help your organization train
customers for long-term success.
Top Customer Training Challenges
Here’s a look at the top business challenges we’re currently helping our Education Services members across the globe solve:
Developing an education services business model
Defining education services metrics
Identifying the subscription model definition for customer training
Developing education services pricing practices and policies