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Professional Services

Your Resource for Navigating this Economy

With the current economic conditions, companies are talking about cutting costs... but cutting in the wrong places could have long term negative impacts.

Where do you cut back to reduce costs without compromising productivity or profits? And how do you find places where you can actually grow revenue? TSIA can help you with that.

From identifying gaps and inefficiencies across the engagement workflow to evaluating project-based offers that can be converted to high-value, subscription-based service offers, and a whole lot more, we’ve got you covered.

There’s no better time than now to be a TSIA professional services member!

Top Professional Services Challenges

Here’s a look at the top business challenges we’re currently helping our Professional Services members solve:

Effective Resource Management
Effective Services Engineering
Improve Professional Services Pricing
Optimize the Professional Services Business Model
Expand to see more business challenges we can help you solve+

TSIA Can Help

Learn more about how TSIA can help you, your Professional Services team, and your partners drive profitable growth. 

Experience Our Professional Services Research

Get a glimpse into our vault of board-ready data insight, thought leadership, best practices, and
trends in professional services.

TSIA’s Professional Services research is backed by over one million data points, and covers topics like charter alignment, resource management, pricing, key metrics and KPIs, utilization, partner management, project quality, organizational models, and more.

Research Report

Professional Services Market Rates Study

One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights!


The Green Flag is Coming: Is Your Professional Services Engine Tuned

Join us for this virtual summit to flesh out what tuning your PS engine should look like.


Professional Services Best Practices for the Pandemic And Beyond 1

Understanding how to build, sell and deliver professional services in ways that will help get through the current crisis.


The State of Professional Services 2020

In this 45-minute on-demand webinar, we address COVID-19 and its impact on Professional Services delivery.

Research Report

The State of Professional Services: 2020

Annual report providing an overall snapshot of the professional services discipline based on benchmarking data and the hottest topics/trends of 2020.

Research Report

Business Case for Services Engineering

This report shares current industry status and provides business case datapoints to help PS leaders justify investing in services engineering.

Data View

Professional Services Compensation: 2019

This DataView summarizes the key compensation trends as identified by the 2019 Professional Services Compensation Study.

Research Report

TSIA Professional Services Benchmarking

This report explains the critical role the TSIA Professional Services Benchmark process can play in driving organizational transformation.

Research Report

Professional Services Market Rates Study Summary: 2018

This DataView reveals the some of the key findings from the TSIA 2018 Professional Services Market Rates Multi-Member Study.

Research Report

The State of Professional Services: 2019

Annual report providing an overall snapshot of the professional services discipline based on benchmarking data and the hottest topics/trends of 2019.


Aligning for Professional Services Success

Join us for TSIA’s best observations and guidance on how to align for professional services success.

Research Report

The PSO's Guide to Professional Services Strategic Alignment

This report provides a step-by-step approach to aligning your professional services charter with overall business objectives.


Attend a TSIA Conference

TSIA conferences offer extensive insight and actionable takeaways for those in the professional services community. Learn more about effective strategies and cloud based technology offerings to optimize your PMO, including:

  • Best practices in professional services partner identification and enablement
  • Engineering professional services offers to maximize customer value and outcomes
  • Optimizing professional services for XaaS
Bo Di Muccio speaking at TSW

Experience Our Community

Join our community of professional services leaders.


Meet Our Professional Services Research Executives

This team of expert research executives heads up our professional services research practice.

Professional Services Advisory Board

This elite group of professionals advises TSIA on how to best deliver relevant programs, research, and events to members.

Diebold Nixdorf

Michele Riley
VP, Professional Services, North America


Chris Scalia
Chief Client Officer

Zebra Technologies

Emily Cates
VP, Professional & Learning Services


Brett Carter
VP, Americas Professional Services


TSIA Member Outcomes

Increasing professional services utilization and performance.

See the impact TSIA is making on the tech industry by helping professional services organizations improve their performance.