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With the current economic conditions, companies are talking about cutting costs... but cutting in the wrong places could have long term negative impacts.
Where do you cut back to reduce costs without compromising productivity or profits? And how do you find places where you can actually grow revenue? TSIA can help you with that.
From maximizing expansion and upsell opportunities, to eliminating portfolio confusion and complexity, and a whole lot more, we’ve got you covered.
There’s no better time than now to be a TSIA service offer management member!
Are you struggling to create service offers that fit your buyer’s needs and capture the value your organization needs to sustain them?
At TSIA, we have a research and advisory practice dedicated to helping you create compelling service offers and sell them effectively. We call this practice “Service Offer Management.” TSIA’s Service Offer Management membership provides focused, data-influenced research on the best practices for creating compelling offers, optimizing pricing strategies, transitioning to outcome based service offerings, and more.
Whether you’re a traditional technology IT and services company, a born-in-the-cloud SaaS company, or an industrial equipment manufacturer, TSIA’s exclusive insights and service offer management best practices can help you exceed your goals.
What are the best market discovery practices for service offers with a tight offer-market fit? Does your segmentation model optimize for revenue growth and profitability?
What are the best practices for designing premium service offers for best offer/market fit?
What are the best methods to price service offers?
What are the best practices for launching service offerings in close collaboration with marketing and sales?
How do we implement service portfolios across multiple existing service lines?
What are best practices for harmonizing the service portfolio after acquiring a new company?
How do I create for-fee customer success offers that customers need and are willing to pay for?
What is the optimal service offer/portfolio management remit and organizational design?
What are best practices for a scalable and continuously iterative service offer/portfolio lifecycle management process?
How do I benchmark my company’s service offer management performance versus the industry?
What is the business impact of having effective service offer/portfolio management practices in place?
How do we determine which upsells and cross-sells should be handled by which customer facing team?
How do we transition from a hardware-only maintenance model to also monetizing software maintenance?
How do I move from a free to a fee-based support services model?
What are the effective tactics to accurately define the business objectives of the customer and the requirements of their service offers?
Learn more about how TSIA can help your organization launch new service offerings, and connect these offers to business value.
TSIA’s Subscription Sales research is backed by triple-validated industry data, and covers topics like subscription sales best practices,
as-a-service sales strategy, SaaS compensation models, and more.
TSIA conferences offer extensive insight and actionable takeaways for those in the subscription services community. You’ll discover how to optimize your service offerings, in addition to discovering best practices for service offer convergence.
Additionally, you will learn more about:
This elite group of professionals advises TSIA on how to best deliver relevant programs, research, and events to members.
SVP, Customer Success Group Offer Management
SVP, Customer Support & Success
SVP, PS Strategy & Operations
CCXO & SVP, Customer Experience and Success
See the impact TSIA is making on the tech industry by helping service offer organizations improve their performance.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.