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Jack Johnson

VP, Service Revenue Generation Research

Jack Johnson is the vice president of service revenue generation research for TSIA. In this role, he works closely with member companies to deliver research and advisory programs focused on helping them optimize their renewal organizations and effectively deliver revenue outcomes.



Jack Johnson

Jack Johnson Talks About Service Revenue Generation

How TSIA Advisory Works With You

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Top Service Revenue Generation Advisory Engagements

  • The Building Blocks of Renewal Sales
  • On-Prem to XaaS: Transforming Renewal Sales
  • Become a Renewals Pacesetter
  • Customer Success Revenue (Renewal) Optimization
 
 
 

Research and Webinars

Check out the most recent Service Revenue Generation resources.


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Ebook

The Building Blocks of Renewal Sales

Organization strategy for renewing recurring revenue.

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Research Report

Expand and Renew

This report looks at how to maintain and grow revenue without additional sales and marketing budgets.

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Research Report

XaaS Value Propositions

This paper provides a detailed review of the value proposition attributes contributing to strong renewal results.

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Renewals Who Should Own Them

In this TSIA webinar, we will discuss how to revise your renewal coverage models.

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Research Report

TSIA Service Revenue Generation Benchmarking

Key results, operational metrics, and practices for on-premise and cloud businesses that enable companies to grow recurring service revenues.

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Data View

2020 Renewing Recurring Revenue via Channel Partners

A key renewal strategy and business capability is the ability for technology firms to renew recurring revenue via channel partners.  Between 38% to . . .

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White Papers

Renewing Recurring Revenue via Channel Partners

This report explores practices technology companies should pursue to improve renewal rate performance and drive revenues.

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White Papers

Survival Guide for Renewing Recurring Revenue in the COVID-19 Economic Crisis

In this paper we discuss the implications of discounts on ARR and their impact on a company over a long period of time.

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Interactive Tool

Recurring Revenue Waterfall

Renewal of recurring revenue can be tracked across the renewal lifecycle and factors that remove value or increase value can be measured and acted . . .

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Data View

Optimizing Renewal of Recurring Revenue with Partners

This paper discusses practices and business capabilities employed by vendors to optimize the renewal of recurring revenue with channel partners.  . . .

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Outcome Selling and Renewal Value Management

This TSIA webinar will discuss Outcome Selling and Renewal Value Management and how this emerging capability will become an operational necessity.

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Research Report

Slides | Critical Inputs to a Successful Renewal Strategy

Get insight into connection points within your company that contribute to maximizing your revenue potential and minimizing churn.